Privacy Policy for Emerald Isle Escapes

At Emerald Isle Escapes, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, book a tour, or interact with our services. We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR).

1. Information We Collect

We may collect personal information from you in a variety of ways when you interact with our online platform, including when you:

• Directly provide it: When you book a tour, inquire about our services, or fill out a form (such as a booking or inquiry form), we may collect your name, phone number, and email address. This information is essential for processing your requests and providing our services.
• Automatically collected information: When you visit our website, our servers may automatically record certain information, such as your IP address, browser type, referring/exit pages, and the dates and times of your visit. This data helps us understand how users interact with our site and improve its functionality.
• Cookies and similar technologies: We use cookies to enhance your browsing experience, analyze site usage, and personalize content. You can control cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide and manage our services: This includes processing tour bookings, confirming reservations, and managing your travel itineraries.
• To communicate with you: We use your contact details to respond to your inquiries, send you administrative information, tour updates, and promotional materials that may be of interest to you, based on your consent or legitimate interests.
• To improve our website and services: We analyze usage patterns to enhance our website functionality, improve user experience, and develop new tour packages.
• For marketing purposes: With your consent, we may use your contact information to send you newsletters, special offers, and information about new tours or services. You can opt-out of these communications at any time.
• To ensure safety and security: We may use your information to detect and prevent fraud, protect the security of our services, and comply with legal obligations.

3. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with:

• Service providers: We may share your information with trusted third-party service providers who assist us in operating our business and providing services to you (e.g., payment processors, analytics providers, IT support). These service providers are bound by contractual obligations to keep your information confidential and use it only for the purposes for which we disclose it to them.
• Legal and regulatory authorities: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
• Business transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction. We will notify you via email and/or a prominent notice on our website of any such change in ownership or control of your personal information.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include encryption, firewalls, and secure access controls. While we strive to protect your personal data, no method of transmission over the internet or method of electronic storage is 100% secure.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

6. Your Data Protection Rights

Under applicable data protection laws, including GDPR, you have certain rights regarding your personal data:

• Right of access: You have the right to request copies of your personal data.
• Right to rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
• Right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• Right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• Right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• Right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us using the details provided below.

7. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16 without verifiable parental consent, we will take steps to remove that information from our servers.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, our data practices, or if you wish to exercise your data protection rights, please contact us at:

Emerald Isle Escapes

Tokyo, Japan